What are the key skills of a Salesforce Programme Manager ?

The Digital Programme Manager is responsible for the management, development and implementation of a strategic and operational digital transformation programme, taking account of the organisation’s digital ambitions and the need for ongoing modernisation of our digital infrastructure, products, strategy and information management.

The necessary skills to be a Salesforce Program Manager are for those below  to ensure success as a program manager : 

  • Clear Communication
  • Clarity of thoughts
  • Proactive
  • Transparent
  • Work as a trusted advisor for your customer
  • Understand the current pain points
  • Attention to detail
  • Openness and ability to coordinate with different teams- be it vendors, customer teams, Business teams,
  • Internal IT stakeholders, service providers like Salesforce, etc.
  • Be technically sound and understand the program ecosystem well

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